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Terms and Conditions

Last updated: September 18, 2026

Welcome to SHANJIANG. These Terms and Conditions govern your use of shanjianghome.com and your purchase of products from our website.

By accessing our website or placing an order, you agree to these Terms and Conditions.

1. About Our Store

SHANJIANG offers solid wood home décor, storage products, woodworking components, and related products through our website.

We reserve the right to update, modify, or discontinue products, prices, descriptions, or website content at any time.

2. Product Information

We make reasonable efforts to display product descriptions, dimensions, materials, colors, and images accurately.

Because many of our products are made from natural wood, variations in grain, color, texture, and appearance may occur. These natural variations are not considered defects.

Product images may appear slightly different depending on lighting, photography, screen settings, and natural material variation.

3. Prices

All prices displayed on our website are shown in U.S. dollars (USD) unless otherwise stated.

Prices may change without prior notice.

Applicable shipping charges, taxes, and other fees will be displayed during checkout when applicable.

4. Orders

When you place an order, you agree that the information you provide is accurate, complete, and current.

Submitting an order does not guarantee acceptance. We reserve the right to refuse or cancel an order when reasonably necessary, including in cases involving:

If we cancel an order after payment has been received, the applicable payment will be refunded.

5. Payment

Payments may be processed through third-party payment providers such as PayPal.

By submitting payment information, you confirm that you are authorized to use the selected payment method.

Payment transactions may also be subject to the terms and policies of the applicable payment provider.

6. Shipping

Delays may occur due to carriers, weather, inventory, or other circumstances outside our reasonable control.

Standard shipping charges are calculated during checkout.

Orders of $99 or more may qualify for free U.S. shipping according to the shipping terms displayed on our website.

Shipping and delivery estimates are provided for convenience and are not guaranteed. Delays may occur due to carriers, weather, customs, inventory, or other circumstances outside our reasonable control.

7. Returns and Refunds

Returns, refunds, and exchanges are subject to our Refund and Return Policy.

Customers should review that policy before placing an order.

8. Order Changes and Cancellations

If you need to change or cancel an order, please contact us as soon as possible.

We cannot guarantee that an order can be changed or canceled once processing or shipment has begun.

9. Intellectual Property

The content on this website, including the SHANJIANG name, branding, product images, text, graphics, logos, and website content, is owned by or licensed to SHANJIANG unless otherwise stated.

You may not reproduce, distribute, modify, sell, or commercially use our website content without prior written permission.

10. Acceptable Use

You agree not to use our website:

11. Third-Party Services and Links

Our website may use or link to third-party services, including payment processors, shipping providers, and other service providers.

We are not responsible for third-party websites, services, content, or privacy practices.

12. Disclaimer

We make reasonable efforts to keep our website accurate and available.

However, the website and its content are provided on an “as available” basis, and we do not guarantee that the website will always be uninterrupted, error-free, or free from technical issues.

Nothing in these Terms excludes any rights or protections that cannot legally be excluded under applicable law.

13. Limitation of Liability

To the extent permitted by applicable law, SHANJIANG will not be liable for indirect, incidental, special, or consequential losses arising from the use of our website or products.

Any limitation of liability applies only to the extent permitted by applicable law.

14. Privacy

Your use of our website is also subject to our Privacy Policy, which explains how we collect, use, and protect personal information.

15. Changes to These Terms

We may update these Terms and Conditions from time to time.

Changes will be posted on this page with an updated “Last updated” date.

Continued use of our website after changes are posted constitutes acceptance of the updated Terms.

16. Contact Us

If you have questions about these Terms and Conditions, contact us at:

SHANJIANG
Email: contact@shanjianghome.com
Website: shanjianghome.com